Desk

Orders and Deliveries

The estimated delivery time: up to 58 working days for mainland Portugal; up to 63 working days for Madeira Island; up to 71 working days for Azores.

All orders confirmed on the Casa Alegre website will be delivered to the address that the Customer specified for delivery at the time of ordering.

The Customer will be notified by email and SMS of the delivery date/period and will have the possibility to change the delivery address, as well as the date. About 30 minutes before delivery, you will be contacted by telephone by the carrier.

Should you require further information, please contact Terms & Conditions

Returns Policy

The customer may return the product within 14 days of receiving it.

Should you require further information, please contact Terms & Conditions

- Cleaning tips: a) To clean your furniture, use only mild soap and a damp cloth. b) Give preference to white cloths to avoid stains on the product. c) On daily cleaning, avoid abrasive products such as scouring pads, steel wool sponge, alcohol and all that can scratch the protective layer. c) When cleaning, leave the environment well-ventilated. - Products with satin sainting: a) Doors / Drawer fronts / Shelves: Clean only with a damp cloth and mild soap. b) Hinges and slides: Lubricate with a thin layer of oil, always being careful not to splash in the coating of the parts where these accessories are installed. This will prevent oxidation and possible breaks, increasing the useful life of these accessories. In regions with salt air, it is recommended that this process is carried out annually. c) Mirrors, windows and painted glasses: Clean the glass with a soft cloth in warm water. This procedure is simple and safe, but be careful not to let the mirror edges remain wet after cleaning. Never use abrasive products, such as kitchen sponges, do not use scouring powder, detergents or solvents of any kind. - General care on furniture: Furniture require a special care in conservation to ensure the durability, such as: a) During use or after cleaning, avoid leaving wet cloths over the furniture. This will cause permanent damage to the coating due to the swelling by excess moisture. b) Avoid applying weight on doors and drawers, as well as perform sudden movements in the opening and closing. This may deregulate and damage the product, compromising the functionality and durability of the furniture. c) In daily use, avoid the exposure to excessive sunlight. It wears the furniture, making it yellow and damaging its durability and aesthetics. d) In case of fog or water spilled on the product, dry immediately.